Remote Consultation

We always prefer the personal interaction with our patients, but at the current times where all efforts go towards reducing social interactions in order to slow down the spread of COVID-19, we would like to encourage you to take active use of our current offers: house visits by our doctors at a reduced rate and our remote consultation.

We have integrated a secure video consultation solution into our general clinic setup. This allows us to remain in contact with you if you are in need of medical consultation, while you are in the safety of your home.

In case you are sick, please get in contact with us on +255 622 820 011. You will be sent a payment request link via PesaPal for a modest tele-consultation fee of only TZS40.000. Alternatively you can fill out below form and our doctor can get in touch with you even quicker.

After the payment has been confirmed, you will receive a temporary ID and appointment time via email. You will be able to log in immediately via your smartphone, laptop or PC – download or installation are not necessary. Following the remote consultation you will receive a medical report that details the treatment and follow-up plan.



Corona Alert

Protection is important to remain healthy – for our patients as well as our staff members. Please help us to be able to continue to take care of you at the level you are used to from Urban Care. We encourage everyone who does not need to be at the clinic (i.e. due to the need of an intervention, ultrasound examination or admission), to make use of this offer.

Remember to stay safe. Avoid public gatherings that are not necessary. Avoid congestion and wash your hands frequently with running water and soap. Sneeze or cough by covering your mouth with a clean tissue or your flexed elbow.

If you suspect a COVID-19 case or you think you are infected, call for free 088 110124 or 0800 110125.